In my case, box 16 was blank (although the NY distribution should have been the same as the federal), and box 14 was blank (there was no state withholding.
I filled in 0.00 in box 14 -- not accepted.
I added the NY distribution (same as the federal, even though left out in the 1099-R. STILL WOULD NOT FILE.
I then came here to search for a solution, to what appeared to be a TURBOTAX BUG (why would it not accept a zero withholding with a much greater NYS distribution, saying that the withholding could not be greater or equal to the NYS distribution??
Well, I went back and tried AGAIN (after doing exactly the same thing at least a dozen times), --AND THIS TIME IT FILED!
I guess the moral to my story is "try, try again," even though the problem appears to be a TURBOTAX bug, refusing to file when all the boxes were correctly filled out (0.00 withholding, a correct NYS distribution and a correct NYS code number in box 15).
I guess it just got tired of complaining and filed it!
