TurboTax doesn't make the withdrawal, TurboTax just forwards the banking information to the tax agency, they make the withdrawal. Since its been this long, doesn't sound like the direct debit was set up properly.
You can call the IRS EFW phone number and see if a payment is showing as scheduled.
Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
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