Retirement tax questions

I'm having the same issue with 2023 turbotax program. The taxable income is missing and it shows zero tax due.  I e-flied  mines thinking, what a blessing. Nope, I'm waiting on my letter from IRS explaining why my refund amount will be changed.  This is happening on every person's filing I attempt to do. Is anyone from Turbotax working on this issue? Did I receive a defective download program?