Retirement tax questions

My question is why is turbo tax saying I owe money to NYC when my husband is on a NY City Police pension which is supposed to be tax free in NYC and NY State. It auto-completed the NYC1127 for me and says I owe $1200. When he was working, we always got BACK money from NYC because we didn't live in the city. Why would we have to pay now that he is on a NY City pension?