Thanks for your response. Turned out Turbotax was looking for an amount from a COVID relief check I claimed in 2022, assuming that I would have it again in 2023. It shouldn't have came up and caused me to upgrade. It took the expert awhile to figure out. We finally figured out we just had to enter $0 on the form that was coming up and we got past it. Was a Turbotax error that hopefully can be fixed so others won't have to deal with it.
