I'm seeing a message on the IRS refund site that I need to wait for them to send me a letter, to then verify my ID, to then get the tax return. The unfortunate thing is I was relying on TurboTax to provide at least somewhat accurate information about the return ETA and whether anything else was needed from me. Now I'm finding out that not only do I need to take additional steps to complete the return but I also have to wait several more weeks to get the money I was expecting to have access to today.
I don't understand why TurboTax's phone system won't recognize my Social Security number when it prompts for it, though it sounds like their reps wouldn't be able to help me anyway. I just wanted to make sure my data was transmitted accurately particularly my address as the return was 'accepted' by the IRS a full month ago and I still haven't seen a letter from them.
