I called the broker (Vanguard) and was told to contact the IRS 🙄
I pressed further and they tried to give me the payer federal id (which is on the form). Document id is 11 characters. Payer federal id including the hyphen is 10. I kept pointing this out and the rep said this is all I'm authorized to give. I asked for an on shore representative and was told to call back. So I said then I call again and get an off shore rep and will be told to call back for a 3rd time? Response was yes.
