Cannot Enter Social Security SSA-1099 Income

When I try to enter Social Security SSA-1099 Income, I just get a blank window.  Clicked "Start" the first time, and got a blank window.  After that, it showed $0 and Update, but clicking "Update" just resulted in a blank window.  After looking through some Community posts, entered "Social Security Income" and "SSA-1099" in the search function, and clicked on the "Jump To" link, but again both just resulted in a blank window.

 

What is the deal?