Retirement tax questions

I checked this morning and TT says I have latest updates, but I still can't get past the infamous "check back with us after Feb. 7" message. I've checked with friends who use competing products and  they haven't had this problem and don't have to wait until after Feb. 7. Also, why would the IRS have begun accepting returns back on Jan. 29 if everything on their end wasn't already up to date ?  Clearly this is SEP issue is a problem on TT's end.  I realize this is likely futile, but considering all the trouble, I think the company should provide all of us affected by this error with refunds AND still efile our returns once they resolve the issue.