Public Safety Officer exception on Form 5329

I am a newly retired public safety officer.  I have made withdrawals from my qualified retirement account (like a 401k), even though I am younger than 50.  Because I have 25 or more years of service, I should have an exception to the early withdrawal penalty of 10%.  My qualified retirement account servicer put the wrong distribution code in box 7 of my 1099-R (they put down 1, but should be a 2 to reflect I qualify for the exception).  While I am attempting to have it corrected, I can also file a Form 5329 to reflect my exception (Exception #1 per the instructions) to the penalty.  However, TurboTax is not recognizing that I qualify for the exception for having 25 years of service and is not calculating it correctly.  None of the questions relate to Public Safety Officer years of service.  How do I fix this so I can file the 5329 correctly and not be held to the 10% penalty?