They were oh so willing to take my money BEFORE it was told that I couldn't file my taxes. Which I think is total bull**bleep**. On top of that, I never even had the free option to begin with!!!! Straight to charging from the beginning. Which is fine, whatever, but don't take money from people with the false pretense they can file their taxes. And better yet, DON'T SELL THEM ON IT saying "OhHhHh, YoU gOt A bEtTeR pRiCe By PaYiNg NoW" That's total horse**bleep** and they're just trying to make themselves look better because they **bleep**ed up. THEY SHOULD BE OFFERING REFUNDS and discounts honestly. No one else if having this issue except for TurboTax and they're severely hurting their clientele by their **bleep**ty tactics and customer service. I'd rather pay triple somewhere else than waste my time dealing with all of this bull**bleep** and just out of spite so they wouldn't get the money.
