Can one recharacterize a 2023 IRA to IRA rollover into now a ROTH IRA? The purpose is to have the tax consequence in 2023 instead of a conversion in 2024?

Turbotax online help "What is the difference between a conversion and recharacterization" states " ---- Tax rules allow taxpayers to recharacterize their IRA contributions any time prior to the due date, including extensions, of their tax return. A recharacterization allows you to undo or reverse your rollover or contribution."

However, my financial institution says can only recharacterize "contributions" not "roll-overs".  Is clear that law no longer allows Roth to IRA recharacterizations, but less clear as to IRA rollover  recharacterized into a Roth IRA.