You can request a refund at https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p... but at this point, it's probably best to just wait despite the frustration and the questionable nature of taking payment without warning that returns couldn't have been transmitted.
If it does take until Feb 2nd, the price for turbotax will have increased, so it may be a bad move in the end to get a refund.
