Retirement tax questions

I talked to two CPAs thru TurboTax and neither had a clue on what to do or how to file it, even though they had 15-20 years experience each. The tickets are considered personal items so you do not get to deduct the losses, which sucks, but that is what I found out. The way I ended up entering at least I know the math was correct, only the profit was entered as a taxable amount which was the right way to do it but it certainly was not easy finding that route in turbo tax.