It is really hard to tell without actually looking at the entire return. Can you send us a diagnostic of your return? When you send this, the diagnostic scrubs all of your personal information and will send us a sanitized file without your personal information. Sending us a diagnostic will help pinpoint if there are any issues with the product or pinpoint an error that you may have made.
If you wish to send this, please go to tax tools>tools>share my file with agent. In the process, the program will give you a token number. If you wish to do this, please reply with a token number in this thread.
@jonesland1
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