Ok I did the troubleshoot - and forced the update. restarted router etc - everything- first.
The button to update 1099-R is still the same. I had reinstalled -redownload SW and installed - reboot everything over the last 2 weeks no change. This year the SW was purchased from Amazon vs direct from you. Both locations has worked fine over the last 12 + yrs. I did have to update my desktop this year to support turbotax.
FYI. the forms are present and I filled them out via 'Forms' versus 'guide me' and it seems the tax summary and tax data includes everything. The data isn't flowing over and show in the 'summary' of each group replacing the message.
