Thanks again for the assistance. I blanked out the state ID code (box 16) and the $0 amount (box 17) and the "interview" script allowed me to continue error-free. However, when I did the Federal Review step, I had to re-enter the state ID in box 16 manually and the $0 amount to resolve an error at that step. Clearly, the system has some bugs/issues but at least I am past it (for now). This should be reported as a problem if anyone is able to report it to Intuit.
