Hi - thanks for the quick reply. This seems to be a system error. I agree with the "how it should work" statements you provided but the system will NOT let me move on and gives an error message as long as Box 15 is blank, which it is blank on my form (as it should be for TX). However, you asked about boxes 16 and 17. Box 16 contains "[removed]/000" and 17 contains "$0". Thanks for any additional help on resolving this. I suppose I could just blank out the data in box 16?
