If your W-2 has information reported in box 16 for state income, then you should include something in boxes 14 and 15. If your state is Texas, then box 17 should be blank.
If you have to enter something, enter TX for box 14, and you can enter anything in box 15 like '1234'. Box 16 and 17 should be blank.
If you have numbers in 16, or 17, please contact us again and give additional details.
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