@Savant , the problem is with the payer, not with TurboTax. Some payer's systems are mistakenly programmed to leave any box blank that would otherwise have a zero, but that general rule does not apply to box 2a because a blank box 2a has a special meaning, that the taxable amount is unknown. Because the distribution in your case is less than your investment in the contract and is clearly nontaxable, the payer should have put a zero in box 2a rather than leaving it blank. Just enter a zero in box 2a.
