I wanted to withdraw my tax refund to my Payoneer account. Funds were credited to my account and immediately debited by the payer. What is the reason for the withdrawal?

Hello! I have provided payoneer details to turbotax in order for my funds to be credited to my account. Later, I received an email from payoneer that the funds had arrived. When I logged into my payoneer account, I saw that there was no money in the account. I contacted payoneer support and they answered that the money was received, but Turbotax again deducted my funds from my account. Why is my tax refund debited from my payoneer account? Can I send my federal and state tax refund back to my payoneer account?