No, Turbotax never replied even though they promised they would. Pretty aggravating. I plan to call them again this week. Fidelity won't change your 1099-R (been there done that). They will tell you they can't because they are not tax advisors. I may use the, "best answer," from the Turbotax forum which means inserting a zero in box 2. I saved my chat session with support and a copy of the, "best answer," in case I get hassled by the IRS. At least I'll have something to show I tried. In fact, after carefully reading the IRS rules, the tax should be zero. I really feel like Turbotax has a bug in the software and has left a lot of people hanging.
