It sounds like you have been proactive in trying different things. Let me ask, you are using the CD/download product, right ("I was able to go to the form ")? Then changing the browser won't make any difference - that is a suggestion only for Online users (since the majority of Turbotax customers use Online, answers tend to be skewed that way).
Can you give us a screenshot of the input screen that is giving you this trouble? Of course, please redact any personally identifiable information. Thanks.
@ljenkines
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
