Retirement tax questions

Hi @BillM223 

My Rollover is a 401k Rollover to a Traditional IRA account; in this case I had two Rollovers / two 1099-Rs.   These Rollovers are non-taxable distributions and is clearly and correctly shown on the 1099-R forms (which I checked the entry into Turbo Tax multiple times).    This is not a Pension Fund distribution scenario.    [It appears that Pension Distributions and 401k Rollovers both use the 1099-R Form.]

 

This issue presents itself when I "submit" for electronic filing.  The software does another check and comes up with a page with the Header "Check This Entry" 

 

The message  states:

Form 1: Tax-Exempt Pension should not be entered directly on Form 1 for State Electronic Filing.  You should enter the information on the Federal Return, Form 1099-R and/or use the Pensions and Annuities Smart Worksheet to make any tax-exempt adjustments. 

 

Then there is a line that reads:

Tax-Exempt Pension  [with a box that has the number "0"]

 

Below it is a scrolling window showing what appears to be a worksheet for Massachusetts Resident Income Tax Return 

with the section : Pensions and Annuities Smart Worksheet 

It list my two Payer's Names in the column for "** I have confirmed that the pension amount is correct" is checked off .  The column for Pension Amount reflects "0" for both lines. 

 

Below that box is a section for Pensions and Annuities [#4 is referenced on left].

For the line for "Tax-exempt portion of pensions and annuities - the box has a blue background and the number "0" is in red.  To the left of the blue box is a graphic "+"  - when selected it pops up another overlay box for supporting details in which there are empty lines for description and amount.  I tried entering "Rollover" and the amount of "0.00" . But no matter what is entered I still am unable to submit.  I will hit continue, but the software does another check and brings me back to this Check This Entry page again and again and again.  

 

After several tries, I also tried entering "G" for Tax-Exempt in the Type column (it was the only logical entry from the drop down option) , but that didn't solve the issue either. 

 

It would be appreciated if you could advise as what I need to do to get this entered correctly for the state return.  I don't understand why, from a software perspective,  Turbo Tax hasn't programmed in what needs to be done automatically.  This is a lot of troubleshooting and manual workaround effort for a paid product.   I have done rollovers in past years and never came across this problem.