@Arcticson58 Make sure you fully go through the federal section first. What I originally found confusing misleading is that A) state taxes are calculated for whatever reason when filling out details in the Federal section and B) some MA tax questions are asked during the Federal section. I also did not find support helpful until @GeorgeM777 screenshot which shows the "Taxable IRA/Keogh Distributions" section in State taxes which is the crucial page you need to fill out to not get taxed on your distribution (assuming you've had your account for 5 years). I called multiple times only to be informed that the original calculation was correct until I did more research online and also consulted a CPA. Finally got the answer I needed in this thread.
