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Retirement tax questions
It’s difficult to tell who’s post you’re referring to, but here’s the long and short of it.
For tax year 2021, no taxpayer should have more than $8,853.60 in Social Security withholdings. That’s the maximum allowed by law.
If any one taxpayer has more than that withheld, they’re entitled to a refund of the excess.
If one employer withheld too much, you’ll have to contact the employer about getting the excess amount back.
But if an excess has been withheld, in combination, by more than one employer, you claim the excess on your tax return.
The IRS is indicating that you claimed an excess amount on your return, but it doesn’t have documentation to substantiate it. That’s why they want to see your Forms W-2.
For a more in-depth explanation, please see the TurboTax Help article Can I get a refund for excess Social Security tax withheld?.