Well, any sense of relief was short-lived. I received this email from the "Turbo Tax support team"
"We appreciate your patience while we looked into your issue. After investigating the issue, we found that we did not receive enough information from the Product support or Tax support expert to complete a full investigation into your concern."
The individual I spoke with last night fully understood the issue. I can't imagine anything was lost in translation as it's not complicated (as explained above).
This is beyond ridiculous. Are they aware of this or not? Will it be fixed or not? I can't believe I'm the only one having this problem.
