Retirement tax questions

I have the same error.  Total distribution is not checked.

 

I spent 1 hour and 45 minutes on the phone with support trying many things.  No resolution.  

 

I paid my $20 e-file fee for CT and pushed the button to file and TT won't let me file with this seemingly irrelevant error.

 

Now, I've paid $20 and still don't have the problem solved :(