It would seem to me that the 1099-R may have something wrong. I would take down all the information for that document (or use your physical document) and then delete the form. Do a quick review, then add it back to your return. Sometimes it's something that simple.
Last resort: Also, you can right click on the withholding to override on the Tax Payments worksheet, likewise you can override on the IT-40PNR on the overpayment line. You should be aware that the TurboTax guarantee would be void with overrides. You can cancel the overrides the same way.
Please update if you continue to have an issue.
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