I would like you to try to clear any cache and cookies since I did not have the same issue. Also I will provide the preview and print instructions so that you can actually see the forms. You should not have to delete the state returns again.
Computers remember pieces of information that we want them to forget and sometimes this can cause nonsensical issues.
You can view your entire return or just your 1040 form before you e-file by using the steps below and we have a video at the link:
- Open or continue your return.
- Select Tax Tools in the left menu (if you don't see this, select the menu icon in the upper-left corner).
- With the Tax Tools menu open, you can then:
- Preview your entire return: Select Print Center and then Print, Save, or Preview This Year's Return (you may be asked to register or pay first).
- View only your 1040 form: Select Tools. Next, select View Tax Summary in the pop-up, then Preview my 1040 in the left menu.
- How do I preview my return in TurboTax Online before I file?
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