Looking at the dates on the posts, this problem goes back to at least 2019. Why hasn't TT gotten a clue by now, and started to provide on-screen instructions telling users what to do when they don't have a box 16, and explain what the number they enter is supposed to represent? There isn't uniformity among the issuers of 1099-R's, but TT doesn't address this lack of uniformity.
Instead, we are supposed to search for answers in the TT Community and trust that the advice given is correct.
To prepare your taxes:
(1) Purchase TurboTax and fill out what you can using the software.
(2) Find a CPA in your area, and have him/her prepare your tax return.
