Retirement tax questions

MY LINE IS 12B BUT THE PROBLEM SAYS UNACCEPTIBLE VALUE AT 300 AND I CAN MAKE IT 600 AS I AM MARRIED. HOWEVER, I CAN PUT 70000 IN AND GTHE PROBLEM REMAINS. EARLY IN THE GAME, BUT TALKING TO SOMEONE AT TURBO IS LIKE NEXT TO IMPOSSIBLE. SUCKS IF IT IS THEIR PROGRAM. I DID NOTHING WRONG. MAY BE TIME TO SHOP AROUND..........