Retirement tax questions

Perhaps you misunderstood my situation. There is a bug with the Turbotax software.

 

I meet all qualifications for the $10k tax-free first time homebuyer purchase. TurboTax even asks me for that information and I fill it out correctly. But the data is not saving correctly, and Form 8606 Line 20 is not putting the $10,000 there. This is resulting in my taxes being calculated incorrectly.

 

This should be escalated to TurboTax's engineers, but I have no idea how to get in touch with them.