Resolved the issue of not being able to see the templates or enter info on the W-2 screen and the SSA-1099 screen. Working with tech support at TurboTax the issue was solved by turning off my firewall (McAfee). Once again, I was using TurboTax Premier (download not on-line). By turning off the firewall then the templates for both W-2 and SSA-1099 became visible and then I entered the information. Once the information was entered I was able to turn-on the firewall and everything seemed to continue to work properly. Hopefully this is helpful for anyone else who has this issue. Not sure what changed this year in that I have had McAfee for 3 years and have used TurboTax for many more years. First year I have had an issue with TurboTax software. Once again, thanks to TurboTax tech services!
