I am attempting to do the taxes for my father and using the desktop downloaded version of TurboTax 2020. I am using the Step by Step option in completing the form. I finished the 1099-R portion for Retirement Income, answered the RMD confirmation portion, then clicked the 'Continue' button and the screen refreshes to a blank screen and it says 'No Form' in the bottom left corner. I attempted to jump right to the SSA-1099 page, by typing in 'ssa1099' in the search window. However, when I 'jumped' to the SSA-1099 portion, there was still a blank page.
How can I pull up the SSA-1099 portion and be able to enter information?
