Retirement tax questions

Thank you for the kind thought, except...  why didn't TurboTax tell me that BEFORE I spent half a day trying to figure out why $7000 was being taken out of my rebate, and BEFORE I had to come to the support line and read 50+ messages?   (LOL I just received a bunch of notices from Intuit that I have earned a "Read 50 Posts Badge") .   THAT is what I'm complaining about.   (...and the fact that TurboTax really stinks at completing my Virginia State income tax).