Give me their number and I'll be more than happy to call. The best I could do this year was to get one of their tax experts to call me. After a full hour of reading to me the posts on this discussion board, none of which applied, he told me to sign up for the best version of Turbo Tax, which cost $120.00 +/- as that way I could talk in person with a CPA. The heck with that, so I went elsewhere. Besides, I helped them correct this very same mistake for the past two years. It really makes me wonder when they make the same mistake three years in a row.
