AmyC
Expert Alumni

Retirement tax questions

@txpyer01 It sounds like the form has a piece of data stuck. Follow these steps: 

  1. Delete the form 1099-R:
    1. How to Delete 
    2. Log out of your return
    3. Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
    4. Log back into your return.
    5. Enter the form again.
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