Retirement tax questions

Thank you for the information.  I confirmed and re-entered his date of birth and verified that the 1099-R is for him and I am still receiving the following message:  

Double check Box 7 and the IRA box on your 1099-R
Code 7 indicates a normal distribution, which is unusual because you aren’t 59 1/2 yet and you also checked the IRA/SEP/SIMPLE box.