Retirement tax questions

@ctom23

It works if you file both at the same time.

If you had previously filed federal but held back on the state, at least for me in NY, you get the error.

E-file requires federal return

A week or two ago, I had planned on e-filing both at the same time.

The federal went but the state "failed" because of a pending NY form.

The NYS form was subsequently released so I went back in to e-file for NY and am now getting that error.

TT Deluxe shows the federal was already e-filed so this was clearly a program "bug."

I was on with level 2 support for 90 minutes yesterday but they could not resolve it.

The problem was escalated to level 3 (the developers) and I'm waiting to hear back.