Its a Web, not a mobile app, how do you "update" RH web in order for it to work with your turbo tax?
And please don't tell me to update my web browser, clearing cache, make sure your internet connection is stable...
All those steps don't help.
Here's what helps: tell your technical team to dig into your own "turbo tax online" source code, figure out what's going on on your own TurboTax application before blaming user's browser or RH app.
