It is not a Web Browser issue. I've spent 6 HOURS with support on this. I've used different computers, Operating Systems, even logged into to different networks at different locations on different computers trying it. They've even had me download web browsers to try. Nothing works.
Every time I call, I spend the first half hour going through the same trouble shooting steps. Then they hand me off to a "senior" support person who still cannot resolve my issue. It is annoying to have toe explain the same thing and waste time running through the same steps.
