Retirement tax questions

Every bank that I have tried to go to  declined my card  for a cash withdrawal so I call customer service  and I just got off the phone with customer service they are the dumbest people that I have ever spoke to in my life I was told that I can only spend $3,000 a month off of my card keep in mind this is MY MONEY!!!! Never in my life have I been told how and when to spend my money these people are so full of s*** whatever you do do not load your money onto the TurboTax Intuit card!!!!