Retirement tax questions

My version is up-to-date.  Yes Turbo Tax knows that the form is there, but the issue is that the form is not working correctly for e-filing.  The software does give an option to identify the withdrawal as Coronavirus Disaster related.  As a result, the software is incorrectly calculating a 10% penalty on the withdrawal.

 

I do not manually complete forms, but out of curiosity, I followed the instructions you provided in case it might allow me to get around the issue.  When I opened form 8915E-T, the form says to check the box for Coronavirus Disaster related withdrawals, however the box grays out and will not allow me to mark it.