Retirement tax questions

Turbo Tax should not prevent me from filing for my 2020 federal refund due to bug in the state software.
1099-R's for New York state pension says "EXEMPT" in capital letters in box 14 and 16 is blank because ALL of a New York state pension is exempt from state tax.
Turbo Tax erroneously reports an error: that Box 14a withholdings can not be greater than or equal to gross distribution or state distribution, NO MATTER what is in those boxes.
I wasn't a math major, but 0 is less than any other positive number. If I put in $0.00 withheld in box 14 and $35,000.00 state distribution in box 16,
Turbo Tax should not generate an error as it is doing that says "withholdings can not be greater than or equal to state distribution".
0 is less than any other positive number.