I am not saying NY is not at fault but my TurboTax help was wrong also. If this has been going on for three years- why have I not had the problem before? Also- I followed the rather obtuse instructions Turbotax gave as a workaround and that didn't help- I still got the error. I then called TurboTax for help and they went through their instructions step by step with me ( on cobrowse) and they agreed I still had the "box 12A" problem. That is when Lucy tried her "trick" of eliminating box 14. So NY is screwed up and TurboTax help wasn't any better.
