I was getting the same response as you. I complained and now a mysterious new glitch allows me to leave the zero Turbotax mysteriously added to the entry on 1099-B for a wash sale which I can't get rid of. The IRS wants me to just leave it blank which it clearly states on the form is the correct option, but Turbotax adds the error! And won't allow me to efile no matter what! Of course Turbotax wants my money first, but won't do what everyone is paying them for which is primarily to efile per the IRS standards not their made-up bait and switch standards. And yet I'd be willing to forgive them if they coughed up some money and paid a programmer not to mock them but fix it for us consumers. One Turbotax tech support I talked to beyond the product expert basically said yes it is an easy fix, but why should Turbotax care? Also I was told our complaints on this community site don't matter to the suits. Get on Twitter and Facebook or call someone you know, I've been told. Does anyone know anyone at Turbotax corporate to contact directly to get them to pay a programmer to allow the blank entry the IRS is telling me to put?
