I had the exact same issue filing my parent's tax return. I found the following message on a different thread.
Good Luck
New York customers are currently experiencing an issue in TurboTax causing their New York pension exclusion to be incorrectly calculated.
We expect this issue to be resolved by 02/19/21. If you’d like to receive progress status updates, please sign up here.
@buddy0105 @sdziarcak @ToddL99 @wrobin3 @AmyC
