Retirement tax questions

Did you get this screen where you enter the rollover?

Did you look at the actual 1040 form?    - What is on line 4b?

If you file with a code G you will most likely get  letter from the IRS in about a year with a bill for the tax on the line 1 amount on the code 7 1099-R because you did did not report it as a rollover.   The IRS will ignore the code G - the IRS computer generate letters does not look for misreported income with a different form.

Also as has been pointed out - the box 4 tax withholding does not apply to a code G and will not be entered on the 1040 form.

I suggest that you call customer support for assistance to correctly report this.

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number