Retirement tax questions

Thank you so much, Steam Train, for taking the time to give me this info.   I will call!  I've used Turbo Tax for years and Form 1099-R is the form Turbo Tax always used and is using now, not the others. And, the actual paper form is a 1099-R.  I never had a problem in the past with the box numbers but, as you said, if the form changed for 2020, then there is the problem.